Privacy Policy

Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

East Alabama Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at eastalabamaroofing.com or submit a roofing service request through our intake form.

1. Information We Collect

We collect the following information when you submit a request through our website form:

• Full name
• Phone number
• Property address
• Details about your roofing needs

We may also automatically collect certain technical data such as your IP address, browser type, and pages visited through cookies and analytics tools.

2. How We Use Your Information

We use the information you provide to:

• Connect you with a licensed local roofing contractor in the Auburn/Opelika area
• Send you SMS and/or phone call follow-ups related to your roofing request
• Improve our website and services
• Comply with legal obligations

3. SMS Communications

By submitting our web form, you consent to receive SMS text messages from East Alabama Roofing related to your roofing service request. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We do not sell or share your phone number or SMS consent with third-party marketers. Your information is shared only with the roofing contractor assigned to fulfill your service request.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Licensed roofing contractors in our network, solely to fulfill your service request
• Service providers who assist us in operating our website and communications (e.g., GoHighLevel CRM)
• Law enforcement or government agencies if required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

6. Cookies & Analytics

Our website uses cookies and third-party analytics tools including Google Ads conversion tracking to measure the effectiveness of our advertising. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your data
• Opt out of SMS communications at any time by replying STOP

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.